Shipping policy

Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Delivery times vary based on your location and selected shipping method. Estimated delivery times are:

Standard Shipping: 3–7 business days

Expedited Shipping: 2–3 business days

International Shipping: 7–21 business days (depending on location and customs)

Tracking Your Order
Once your order has shipped, you will receive a confirmation email with a tracking number. Please allow 24–48 hours for tracking information to become available.

Shipping Restrictions
We currently ship to US and Canada. 

Delays
Please note that delivery times may be delayed due to unforeseen circumstances such as weather, high order volume, or carrier delays. We appreciate your patience.

Incorrect Address Disclaimer
Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.

Lost or Damaged Packages
We are not liable for packages that are lost or damaged in transit. If you experience an issue, please contact the shipping carrier directly. However, if you need assistance, feel free to reach out to us at nasrieen@ecojariyah.com.